Pro-Xchange Request Form | AlphaCard Technical Support

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Fill out the form below as directed by the support or sales representative to start the Pro-Xchange process.
Our technical support experts are available to assist you Monday-Friday, 7am-5pm (PST).
Call: (866) 945-6810 or Email: support@alphacard.com

Send a Pro-Xchange Request

*Required Fields

Full Name:*

Company/Organization:*

Email Address:*

Phone Number:*

Printer:*

Printer Serial Number:*

Describe Your Issue:*

Query File:*

To get your query file, first go to the Devices & Printers menu within the Control Panel.

Right click on the printer icon, and select Printer Properties.

Go to the Tools tab. There will be a Run Query button. Click this, then save the resulting query file as a text file to your computer and upload to this form.