In this section you will find technical support guides and expert tips for AlphaCard ID card printers. We are proud to offer a range of ID card printers designed for every printing need from small organizations who only print one-off cards to large organizations looking for batch printing and built-in security features. Our AlphaGuard watermark system makes it easy to add a hologram-like watermark image to your cards, improving card security at no extra cost.
PRO 100 Support
- Color Matching on a PRO 100
- Run a Printer Self Test with a PRO 100
- How to Calibrate a Ribbon Sensor on a PRO 100
- How to Determine Ribbon Level in a PRO 100
- Updating Firmware on a PRO 100
- How to Resolve Light or Faded Printing on a PRO 100- Advanced Steps
- Using the Scaled Image Feature on the PRO 100
- How to Enable AlphaGuard on a PRO 100
- How to Resolve a Card Jam in a PRO 100
- How to Resolve a Breaking Ribbon with a PRO 100
- How to Resolve Light or Faded Printing on a PRO 100 - Basic Steps
- How to Adjust the Print Head Power on a PRO 100
- No Magnetic Data has been Provided to Encode/Verify Error on a PRO100
- How to Query a PRO 100
- How to Clean a PRO 100 on a Mac OS
PRO 500 Support
- Color Matching on a PRO 500
- How to Enable AlphaGuard on a PRO 500
- How to Enable Dual-Sided Printing on a PRO 500
- How to Calibrate a Ribbon Sensor on a PRO 500
- How to Calibrate the Flipper Module on a PRO 500
- Encoding with a PRO 500
- No Magnetic Data has been Provided to Encode/Verify Error on a PRO 500
- How to Determine Ribbon Level in a PRO 500
- Updating Firmware on a PRO 500
- How to Resolve Light or Faded Printing on a PRO 500 - Advanced Steps
- How to Resolve Light or Faded Printing on a PRO 500 - Basic Steps
- How to Resolve a No Film Detected Error on a PRO 500
- How to Resolve a Card Jam in a PRO 500
- How to Resolve a Breaking Ribbon with a PRO 500
- Using the Scaled Image Feature on a PRO 500
- How to Adjust the Print Head Power on a PRO 500
- How to Set a Static IP on a PRO 500
PRO 700 Support
- Color Matching on a PRO 700
- Updating Firmware on a PRO 700
- How to Calibrate the Flipper Module on a PRO 700
- How to Enable AlphaGuard on a PRO 700
- How to Enable Dual-Sided Printing on a PRO 700
- How to Calibrate a Ribbon Sensor on a PRO 700
- Encoding with the PRO 700
- No Magnetic Data has been Provided to Encode/Verify Error on a PRO 700
- How to Determine Ribbon Level in a PRO 700
- How To Resolve Error 24 on a PRO 700
- How to Resolve Light or Faded Printing on a PRO 700 - Basic Steps
- How to Resolve Light or Faded Printing on a PRO 700 - Advanced Steps
- How to Resolve a No Film Detected Error in a PRO 700
- How to Resolve a Card Jam in a PRO 700
- How to Resolve a Breaking Ribbon with a PRO 700
- Using the Scaled Image Feature on the PRO 700
- How to Adjust the Print Head Power on a PRO 700
- Where Do I Insert the Custom AlphaGuard Key Card?
- How to Set a Static IP on a PRO 700
Pilot Support
- Color Matching on a Pilot
- Run a Printer Self Test with a Pilot
- Updating Firmware on a Pilot
- How to Resolve a Breaking Ribbon with a Pilot
- How to Resolve a Card Jam in a Pilot
- No Magnetic Data has been Provided to Encode/Verify Error on a Pilot
- How to Clean a Pilot on a Mac OS
- How to Adjust the Print Head Power on a Pilot
- How to Calibrate a Ribbon Sensor on the Pilot
- How to Determine Ribbon Level in a Pilot
- How to Enable AlphaGuard on a Pilot
- Using the Scaled Image Feature on the Pilot
Compass Support
- How to Calibrate a Ribbon Sensor on a Compass
- Using the Scaled Image Feature on the Compass
- How to Resolve a No Film Detected Error on a Compass
- How to Calibrate the Flipper Module on a Compass
- No Magnetic Data has been Provided to Encode/Verify Error on a Compass
- How to Enable Dual-Sided Printing on a Compass
- How to Determine Ribbon Level in a Compass
- Color Matching on a Compass
- Updating Firmware on a Compass
- How to Enable AlphaGuard on a Compass
- How to Resolve a Card Jam in a Compass
- How to Set a Static IP on a Compass
- How to Adjust the Print Head Power on a Compass
Drivers & Downloads