How to Resolve a Ribbon not Detecting on a DTC400e

If your DTC400e ID card printer is not properly recognizing your ribbon, either by not recognizing the type of ribbon or acknowledging that a ribbon has been replaced, you will need to update the printer firmware and driver.

Please Note: The Fargo DTC400e has been discontinued by the manufacturer and repairs are no longer available. If you need a new printer, the AlphaCard System Selector can help you find the best printer for your needs.