AlphaCard Technical Support

How to Set a Static IP on a Compass

How to Set a Static IP on a Compass

How to Set a Static IP on a Compass

Sometimes you may need to set a static IP address for your AlphaCard Compass ID card printer. This guide will walk you through the steps of setting that up.

AlphaCard Support Utility

To begin, you will need the AlphaCard Support Utility icon on your computer’s desktop. If you do not have this, you will need to download and install the AlphaCard Support Utility. To do so:

  1. Download the AlphaCard Support Utility.
  2. Click the Alphacard Support Utility link and save the file to your PC. DO NOT run this file from the Internet.
  3. To install the Utility, navigate to the location where the file was saved and double-click on the icon to start the installation.
  4. Select Run and use the defaults to install the Utility.

Setting Static IP

  1. Open the Support Utility.
  2. Select USB for connection method.
  3. Go to the Ethernet Tab: Enter in the Static IP
  4. Click Save to Flash.
  5. Disconnect the Printer Power
  6. Remove the USB Cable
  7. Plug in the Ethernet network cable (cannot have both USB and Ethernet plugged in simultaneously).
  8. Reconnect the printer power.

If you are still having problems, please contact AlphaCard technical support.

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