AlphaCard Technical Support

Updating Firmware on a DTC400e

Updating Firmware on a DTC400e

Updating Firmware on a DTC400e

Keeping your ID card printer’s firmware up to date can help you prevent problems with printing.

Please Note: The Fargo DTC400e has been discontinued by the manufacturer. If you need a new printer, the AlphaCard System Selector can help you find the best printer for your needs.

How to Update Firmware

You will need to download and install the Fargo Workbench utility in order to update the printer’s firmware.

The Workbench can be downloaded here: http://www.hidglobal.com/drivers/15325

The firmware file can be downloaded here: http://www.hidglobal.com/drivers/15345

 

1. Open the Fargo Workbench and choose your printer

dtc400e_workbench

2. Click on the Update Manager Tab

3. Choose your DTC400e Printer

dtc400e_workbench2

4. Click on Select firmware file

5. Browse to the folder that contains the firmware file

6. Click on the Begin Updating Tab

dtc400e_workbench3

If you continue to experience problems, please contact AlphaCard technical support.

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