How to Calibrate the Ribbon Sensor with a ZXP Series 3

If you are having problems printing with your Zebra ZXP Series 3 printer, you may have an issue with your ribbon sensors.

How to Calibrate the Ribbon Sensor

1. If you have Windows XP on your computer, go to the Start menu and select Printers and Faxes. Right click on your Zebra printer and select Properties. If you have Windows 7, go to the Start menu and select Devices and Printers. Right click on your Zebra printer and select Printer Properties.
2. If you get an error message that “Printer is Offline” then your computer is not communicating with the printer. Make sure the USB or Ethernet cable is connected. Restart the computer if necessary.
3. Once you are in Properties (Windows XP) or Printer Properties (Windows 7), go to the Device Settings tab. Under Ribbon Type you should see your ribbon (for example, a YMCKO).
4. Click on Tools.
5. In the Command to Send to Printer box, type”!SA” then click Execute. The printer will run the calibration process on its own at this point. In the Printer Status box, make sure “ACK” is displayed to verify that the command was accepted.

Your sensor should now be calibrated and your printer should be printing. If you continue to experience problems, please contact AlphaCard technical support.