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Technical Support

  • AlphaCard Technical Support - SwiftColor SCC-4000D

Technical Support for the SwiftColor SCC-4000D

By |January 23rd, 2018|

Designed for printing oversized badges, the SwiftColor SCC-4000D inkjet printer uses its 1200dpi printhead to create vibrant, professional-quality badges that are used for VIP passes at concerts and sporting events, press passes, convention badges, and […]

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  • AlphaCarePlus Premium Customer Service and Technical Support

Premium Service & Support with AlphaCarePlus

By |January 2nd, 2018|

Our technical support team here at AlphaCard is one of the best, with years of experience in technical support and customer service. Every member is dedicated to helping you resolve your problems quickly and getting […]

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  • AlphaCarePlus Premium Customer Service and Technical Support

Get premium support with AlphaCarePlus

By |October 17th, 2017|

We are proud to offer our customers the industry’s best free service and support plan through our AlphaCare® program. If you want premium service and support, have you tried our VIP service program – AlphaCarePlus®?

Benefits […]

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  • Custom AlpahGuard on the AlphaCard PRO 700 ID Card Printer

Guide to designing a Custom AlphaGuard watermark

By |September 12th, 2017|

If you want visually secure ID cards without the expensive of printer upgrades or specialty ribbons, we highly recommend our AlphaCard PRO 700 ID card printer with built-in AlphaGuard watermark technology – and it comes […]

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  • How to Print Dual-Sided ID Cards on a Single-Sided Printer

Can I print dual-sided cards on my single-sided printer?

By |August 22nd, 2017|

Dual-sided ID cards are great because they give you twice as much space to print cardholder information. But if you already have a single-sided printer, can you print dual-sided cards?

The Difference between Single and Dual-sided […]

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Technical support for the new AlphaCard PRO printers

By |August 17th, 2017|

The new AlphaCard PRO series ID card printers, announced on Tuesday, will help you print high quality, visually secure ID cards. To get the most from your printer, make sure to visit the Technical Support […]

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  • How to Slot Punch Plastic ID Cards

Can I slot punch cards before printing?

By |July 6th, 2017|

It may seem like a good time-saving move, but slot punching your cards (to display them with lanyards or badge reels) before you print them can damage the printer and cost you hundreds in repairs!

Why […]

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Technical Support for the Fargo HDP5600

By |June 29th, 2017|

The new and updated Fargo HDP5600 reverse transfer ID card printer is a powerful ID card printer with an optional 600 dpi printhead for creating the highest quality professional photo ID cards.

To help you get […]

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  • Online Technical Support for AlphaCard ID Suite v11 Software

How to import and export ID card templates

By |June 15th, 2017|

When designing your ID cards, you don’t need to start from scratch – our ID Card Template Gallery has over 30 card designs you can download and edit in Standard and above versions of AlphaCard […]

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Technical Support for the Fargo DTC5500LMX

By |June 8th, 2017|

The new Fargo DTC5500LMX ID card printer is designed for high volume card programs, with options for single and dual-sided printing, single-sided or dual-sided card lamination, and magnetic stripe encoding.

To help you get the most […]

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