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Technical Support

  • Online Technical Support for AlphaCard ID Suite v11 Software

How to import and export ID card templates

By |June 15th, 2017|

When designing your ID cards, you don’t need to start from scratch – our ID Card Template Gallery has over 30 card designs you can download and edit in Standard and above versions of AlphaCard […]

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Technical Support for the Fargo DTC5500LMX

By |June 8th, 2017|

The new Fargo DTC5500LMX ID card printer is designed for high volume card programs, with options for single and dual-sided printing, single-sided or dual-sided card lamination, and magnetic stripe encoding.

To help you get the most […]

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  • AlphaCarePlus Premium Customer Service and Technical Support

AlphaCarePlus – Premium service & support

By |June 1st, 2017|

AlphaCard is proud to offer our customers the industry’s best service and support plan through our AlphaCare® program. And now, we’re excited to offer the best VIP service program – AlphaCarePlus®.

Benefits of AlphaCare

All AlphaCard customers […]

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  • ID Card Printer Technical Support from AlphaCard

Why it’s important to update printer drivers & firmware

By |May 25th, 2017|

Keeping your printer’s drivers and firmware up to date is the best way to keep your printer updated and running smoothly – these periodic updates fix bugs, update printer settings, and more.

But where do you […]

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Technical Support for the Fargo DTC4500e

By |May 17th, 2017|

Designed for larger ID card programs, the Fargo DTC4500e ID card printer can print a single-sided, full colored card in just 16 seconds. With the 200 card input hopper (and an option for dual input […]

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How to connect an external database in AlphaCard ID Suite

By |May 11th, 2017|

AlphaCard ID Suite software comes with a built-in database, but if you already have an existing database you can connect that database instead of having to duplicate all of your records! This helps save you […]

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Technical Support for the Evolis Securion

By |May 4th, 2017|

The Evolis Securion ID card printer will help you efficiently print and laminate ID cards with its 100 card input and output hoppers for batch printing. With an upgrade option for magnetic stripe encoding, you’re […]

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Technical Support for the Fargo DTC4250e

By |April 25th, 2017|

The Fargo DTC4250e ID card printer is a versatile mid-sized printer with many upgrade options so you can customize it to fit your organization’s needs. Options include single or dual-sided printing, magnetic stripe encoding, and […]

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AlphaCard guide to printing high quality ID cards

By |April 20th, 2017|

The AlphaCard Technical Support & Resource  Center is full of expert articles, how-to guides, and tips our AlphaCard support reps have gathered over years of experience including these printing tips.

Card Design Tips

Creating high quality cards […]

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Technical Support for the Evolis Quantum 2

By |April 18th, 2017|

Designed for large batch printing, the Evolis Quantum 2 ID card printer has extra large 500 card input and output hoppers for maximum efficiency. This dye sublimation printer can print single-sided, full color cards in […]

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