Get expert technical support from Alphacard. Find solutions to your ID card printing and system issues quickly and easily.
Ask AlphaCard: Why do I need to clean my printer?
Cleaning your card printer is a quick and easy task that can save you hundreds, or even thousands, of dollars in future repairs and only requires minimal supplies. Let our ID experts explain why this […]
Important ribbon update for our customers with Datacard printers
This is important information for all Datacard printer users
– Datacard is moving to regionalized ribbons and it will have a large impact on
which ribbons you buy and what is available in your region. These regionalized
ribbons […]
Free online technical support articles for your ID card printer!
ID card printing doesn’t have to be complicated or time-consuming – to help you understand your system better, check out the hundreds of online support guides our tech support experts have put together!
ID Card Printer […]
Printing dual-sided cards on a single-sided printer may not save time or money
If you purchased a single-sided ID card printer but now want to change your card design to be dual-sided, you may be torn between getting an entirely new printer and manually flipping cards to print […]
Be careful when slot punching your prox cards!
Prox cards, like affordable AlphaPass cards, add efficiency to your day – they are the fastest and easiest way to unlock the door at work, at the gym, at the pool, or anywhere else that […]
All the support guides and how to’s for AlphaCard Visitor Pass
AlphaCard Visitor Pass software can be used in so many ways, from simply checking visitors in and out from your office to managing guest lists for large events. Get the most from your software with […]
Get the most out of your ID system with online technical support resources
A complete ID card system includes a printer, software, and supplies – if you’re new to ID card printing, that’s a lot of new equipment to learn about! Our technical support reps have put together […]
On-demand technical support for AlphaCard ID Suite software
AlphaCard ID Suite card design and database software is our most popular software, used by organizations in every industry from fitness to education. To help you get started with AlphaCard ID Suite, our online technical […]
Online support for your AlphaCard PRO printer
Our technical support team is here for you but if you want to learn more about your ID card printer, if you have an issue outside of business hours, or you want to get hands-on […]
Tech Support Tip – Remember to update printer drivers & firmware
Keeping your printer’s drivers and firmware up to date is the best way to keep your printer updated and running smoothly – these periodic updates fix bugs, update printer settings, and more.
But where do you […]
