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Technical Support

  • How to Print Dual-Sided ID Cards on a Single-Sided Printer

Printing dual-sided cards on a single-sided printer may not save time or money

By |April 30th, 2019|

If you purchased a single-sided ID card printer but now want to change your card design to be dual-sided, you may be torn between getting an entirely new printer and manually flipping cards to print […]

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  • How to Slot Punch Plastic ID Cards

Be careful when slot punching your prox cards!

By |April 23rd, 2019|

Prox cards, like affordable AlphaPass cards, add efficiency to your day – they are the fastest and easiest way to unlock the door at work, at the gym, at the pool, or anywhere else that […]

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  • Online Technical Support Guides for AlphaCard Visitor Pass

All the support guides and how to’s for AlphaCard Visitor Pass

By |April 16th, 2019|

AlphaCard Visitor Pass software can be used in so many ways, from simply checking visitors in and out from your office to managing guest lists for large events. Get the most from your software with […]

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  • Expert Technical Support from AlphaCard

Get the most out of your ID system with online technical support resources

By |March 19th, 2019|

A complete ID card system includes a printer, software, and supplies – if you’re new to ID card printing, that’s a lot of new equipment to learn about! Our technical support reps have put together […]

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  • Online Technical Support for AlphaCard ID Suite v11 Software

On-demand technical support for AlphaCard ID Suite software

By |December 11th, 2018|

AlphaCard ID Suite card design and database software is our most popular software, used by organizations in every industry from fitness to education. To help you get started with AlphaCard ID Suite, our online technical […]

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  • Technical Support for AlphaCard PRO ID Card Printers

Online support for your AlphaCard PRO printer

By |November 20th, 2018|

Our technical support team is here for you but if you want to learn more about your ID card printer, if you have an issue outside of business hours, or you want to get hands-on […]

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  • ID Card Printer Technical Support from AlphaCard

Tech Support Tip – Remember to update printer drivers & firmware

By |October 30th, 2018|

Keeping your printer’s drivers and firmware up to date is the best way to keep your printer updated and running smoothly – these periodic updates fix bugs, update printer settings, and more.

But where do you […]

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  • AlphaCarePlus Premium Customer Service and Technical Support

Premium AlphaCarePlus Service & Support

By |September 25th, 2018|

We are proud to offer our customers the industry’s best free service and technical support plan through our AlphaCare® program, included with every purchase. If you want premium service, special offers, and lifetime phone support, […]

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  • Access hundreds of AlphaCard Technical Support articles online

Technical support whenever you need it

By |July 10th, 2018|

Whether it’s helping learning how to load a ribbon into your new ID card printer or setting up your first card design in you software, AlphaCard’s Technical Support site has all the information you need!

ID […]

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Technical Support for the AlphaCard PRO 100

By |May 15th, 2018|

The powerful entry-level AlphaCard PRO 100 ID card printer balances affordability with professional features including built-in AlphaGuard watermark and Pro-Xchange warranty and replacement.

To help you get the most from your AlphaCard PRO 100 printer, our […]

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