The new AlphaCard PRO series ID card printers, announced on Tuesday, will help you print high quality, visually secure ID cards. To get the most from your printer, make sure to visit the Technical Support articles for your PRO 100, PRO 500, or PRO 700 ID card printer.
Do you need technical support for a topic not covered below? Contact our ID card printer technical support reps today.
AlphaCard PRO 100 Support Topics
From the PRO 100 support page you can access how-to guides on a range of topics, download the printer and warranty brochure, and download the latest printer drivers and firmware files.
- Run a printer self test
- How to calibrate a ribbon sensor
- How to determine ribbon level
- Updating firmware
- How to resolve light/faded printing
- Using the scaled image feature
- How to enable AlphaGuard
- How to resolve a card jam
- How to resolve a breaking ribbon
- How to adjust the printhead power
- How to resolve magnetic stripe data error
AlphaCard PRO 500 Support Topics
From the PRO 500 support page you can access how-to guides on a range of topics, download the printer and warranty brochure, and download the latest printer drivers and firmware files.
- How to enable AlphaGuard
- How to enable dual-sided printing
- How to calibrate a ribbon sensor
- How to calibrate the flipper module
- How to resolve magnetic stripe data error
- How to determine ribbon level
- Updating firmware
- How to resolve light/faded printing
- How to resolve a no film detected error
- How to resolve a card jam
- How to resolve a breaking ribbon
- Using the scaled image feature
- How to adjust the printhead power
AlphaCard PRO 700 Support Topics
From the PRO 700 support page you can access how-to guides on a range of topics, download the printer and warranty brochure, and download the latest printer drivers and firmware files.
- Updating firmware
- How to calibrate the flipper module
- How to enable AlphaGuard
- How to enable dual-sided printing
- Encoding with the PRO 700
- How to resolve magnetic stripe data error
- How to determine ribbon level
- How to resolve error 24
- How to resolve light/faded printing
- How to resolve no film detected error
- How to resolve a card jam
- How to resolve a breaking ribbon
- Using the scaled image feature
- How to adjust printhead power
- How to use the Custom AlphaGuard key
