AlphaCard is proud to offer our customers the industry’s best service and support plan through our AlphaCare® program. And now, we’re excited to offer the best VIP service program – AlphaCarePlus®.
Benefits of AlphaCare
All AlphaCard customers will continue to receive AlphaCare support for free. Benefits of AlphaCare include:
- Setup assistance & training for systems, printers, and software
- Lifetime email support
- 30 days of phone support
- Warranty advocate service
- Printer repair facilitation
- 30 day upgrade program
Upgrade to AlphaCarePlus
Why upgrade to AlphaCarePlus? Your AlphaCarePlus benefits include everything in AlphaCare and these additional features:
- VIP phone & email support
- Lifetime phone support
- Free software updates
- Annual printer health check-up
- Advanced configuration support
- 25% off extended services
These exclusive services are for AlphaCarePlus members only, going above and beyond our already full-service AlphaCare program. AlphaCarePlus is available at the low price if $298 per year. Contact your sales representative for more information.
AlphaCard Extended Services
For more advanced setup and services, AlphaCard’s extended services are available for $150 per hour (discounted for AlphaCarePlus members). These services include:
- Extended training sessions beyond what’s included in AlphaCare
- Printer repairs & module installations
- Software assistance in non-supported environments
- Card design services
Learn more about AlphaCare, AlphaCarePlus, and AlphaCard Extended Services.
