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  • AlphaCard Technical Support - SwiftColor SCC-4000D

Technical Support for the SwiftColor SCC-4000D

By |January 23rd, 2018|

Designed for printing oversized badges, the SwiftColor SCC-4000D inkjet printer uses its 1200dpi printhead to create vibrant, professional-quality badges that are used for VIP passes at concerts and sporting events, press passes, convention badges, and […]

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  • AlphaCarePlus Premium Customer Service and Technical Support

Get premium support with AlphaCarePlus

By |October 17th, 2017|

We are proud to offer our customers the industry’s best free service and support plan through our AlphaCare® program. If you want premium service and support, have you tried our VIP service program – AlphaCarePlus®?

Benefits […]

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Technical support for the new AlphaCard PRO printers

By |August 17th, 2017|

The new AlphaCard PRO series ID card printers, announced on Tuesday, will help you print high quality, visually secure ID cards. To get the most from your printer, make sure to visit the Technical Support […]

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Technical Support for the Fargo HDP5600

By |June 29th, 2017|

The new and updated Fargo HDP5600 reverse transfer ID card printer is a powerful ID card printer with an optional 600 dpi printhead for creating the highest quality professional photo ID cards.

To help you get […]

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Technical Support for the Fargo DTC5500LMX

By |June 8th, 2017|

The new Fargo DTC5500LMX ID card printer is designed for high volume card programs, with options for single and dual-sided printing, single-sided or dual-sided card lamination, and magnetic stripe encoding.

To help you get the most […]

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  • ID Card Printer Technical Support from AlphaCard

Why it’s important to update printer drivers & firmware

By |May 25th, 2017|

Keeping your printer’s drivers and firmware up to date is the best way to keep your printer updated and running smoothly – these periodic updates fix bugs, update printer settings, and more.

But where do you […]

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Technical Support for the Fargo DTC4500e

By |May 17th, 2017|

Designed for larger ID card programs, the Fargo DTC4500e ID card printer can print a single-sided, full colored card in just 16 seconds. With the 200 card input hopper (and an option for dual input […]

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How to connect an external database in AlphaCard ID Suite

By |May 11th, 2017|

AlphaCard ID Suite software comes with a built-in database, but if you already have an existing database you can connect that database instead of having to duplicate all of your records! This helps save you […]

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Technical Support for the Evolis Securion

By |May 4th, 2017|

The Evolis Securion ID card printer will help you efficiently print and laminate ID cards with its 100 card input and output hoppers for batch printing. With an upgrade option for magnetic stripe encoding, you’re […]

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Technical Support for the Fargo DTC4250e

By |April 25th, 2017|

The Fargo DTC4250e ID card printer is a versatile mid-sized printer with many upgrade options so you can customize it to fit your organization’s needs. Options include single or dual-sided printing, magnetic stripe encoding, and […]

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