To keep your ID card printer working properly for years to come, it’s essential that you follow a maintenance schedule for your printer. This includes updating firmware and printer drivers, along with regularly cleaning the printer to remove dust and debris. Here to help you with this process is AlphaCard’s new Technical Support section!

In our new Printer Support section you’ll find the information you need. With links to printer user guides and manufacturer drivers, along with support videos and how-to guides, this new Technical Support section will quickly become your go-to for printer questions.

The Software Support section has information about AlphaCard ID Suite, AlphaCard, and AlphaTrack software. For AlphaCard ID Suite, this support includes an online User Guide (which can also be found in your software), video tutorials, and a large gallery of free card templates.

If you need information on the best way to store ID cards, or tips on working with broken ribbons, check out our Supplies Support section. Additionally, this section has videos on a wide variety of topics including how to load ribbons and cards. You can view all our support videos online at the AlphaCard YouTube channel.

Explore the new AlphaCard Technical Support section, and remember to check back often – new content is always being added!