Free Shipping | Best Selection | Lifetime Support

Spring back and save up to $150 through May 28th $25 off orders $250+ with code SPRINGBACK25 | $75 off orders $500+ with code SPRINGBACK75 | $150 off orders $1,000+ with code SPRINGBACK150

TrueSupport Two Year Extension Plan

#TS-Ext-2yr

More Views

#TS-Ext-2yr

  • For pricing & enrollment CALL NOW (877) 907-9834
  • All components of Cares Support, plus:
  • Loaner coverage during manufacturer warranty period
  • Phone-based technical support including remote assistance
  • Complimentary one hour of training annually
  • Complimentary cleaning kit and remote printer check-up provided annually
See Full Details

#TS-Ext-2yr

More Views

Full Details

Details

TrueSupport Two Year Support Extension Plan

TRUESUPPORT HELP
Dedicated support at your fingertips
You can actually talk to our dedicated support team on the phone. On top of our complimentary lifetime email support (1-3 day turnaround)​ and 30-day setup over the phone, TrueSupport will include troubleshooting and technical support via phone and hands-on help via remote desktop assistance from the best technical experts in the industry.

PREMIUM SERVICE + MAINTENANCE
Members receive a complimentary cleaning kit and remote printer check-up to help prevent potential future obstacles to your business's everyday use. As always we've got you covered with a 3-year manufacturer warranty on all parts and labor for every printer purchase.

LOANER COVERAGE
Within your manufacturer's warranty period​ we'll offer a loaner to keep your business running while we repair your printer.

TRAINING
Get one hour of training every year to help you take advantage of every feature and know it well to help you and your business.

EXTENSION OPTIONS
Options for extending your TrueSupport to 5-year plans are available. Call us now for pricing and enrollment (877) 907-9834

  • Have Questions? We Have Answers!
    CALL US NOW for pricing and enrollment in TrueSupport (877) 907-9834 with your Printer Serial Number & Purchase Date
  • IDW Care - Included with every printer purchase

    TrueSupport Premium Plan

     

    3-year manufacturer’s warranty on printer hardware (parts + labor) 3-year manufacturer’s warranty on printer hardware (parts + labor) Loaner coverage during manufacturer warranty period
    Free 30-day setup w/ phone support Free 30-day setup w/ phone support Phone-based technical support including remote assistance
    Lifetime email support (1-3 days)
    Lifetime email support (1-3 days turnaround response time)
    Complimentary one hour of training annually
    Additional phone-based technical support at standard billing rate Additional phone-based technical support at standard billing rate Complimentary cleaning kit and remote printer check-up provided annually
    Factory warranty and repair advocacy  Factory warranty and repair advocacy  Options for extension to 4-year and 5-year plans available
    Claims initiated via support email address post 30-day setup support promise Claims initiated via support email address post 30-day setup support promise      
    Technical Specs
    Product Type Other Products
    MPN TS-Ext-2yr
    Brand No
    MSRP No

    Learning Center

    We'll help you learn everything you need to know about ID card systems, from how the printers work to important advice when setting up a new system, card templates, case studies, and more.

    Buyers Guide to ID Printers

    Surprising Ways to Use Cards
    Learn More

    Learn More About Card Printers
    ID Technology & Options

    Tell us what you think about this item!

    Write A Review
      Please, wait...