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Remote Assistance

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If your download does not start automatically, please click here.

How to Begin Remote Assistance

Depending on your browser, you can opt to save or run the file "AlphaCard-Remote-Assistance.exe".

If you saved the file, open the folder that it saved to and double-click the file to run the application.

When prompted, give the number and password displayed to your support rep and they will be able to view your desktop and provide you with excellent service.