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The Complete ID
Printer Buyer's Guide

This guide walks you through all the important considerations you'll need to know when selecting an ID card printer.

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AlphaCard Printer Getting Started Guide

Learning Center

AlphaCard Printer Getting Started Guide

Supply Finder

See all ribbons & supplies for your printer

Welcome to the AlphaCard ID card printer getting started guide! From here you can find all the information you need to start designing your cards, support your new AlphaCard printer, and shop for any supplies and accessories you may need.

AlphaCard Printer Benefits

Learn more about the benefits that come FREE with your AlphaCard printer! In addition to our expert setup assistance (up to an hour for some systems), you get these expert features.

AlphaGuard Watermark TechnologyLearn about AlphaGuard, the leading card security option included FREE in every AlphaCard printer.
AlphaGuard Details
Warranty & Pro-XchangeAlphaCard PRO ID card printers come with the best warranty in the industry, and include our Pro-Xchange printer replacement program.
Warranty & Pro-Xchange Details
Pilot & Compass WarrantyAlphaCard Pilot and Compass ID card printers come with standard printer warranties, backed by our expert support team.
Warranty Details (PDF)

Card Design Tips

Once you get your new AlphaCard printer, it’s time to start designing your cards. These design guides and free card templates (for AlphaCard ID Suite Standard edition and above) will help you get started.

Card Template GalleryBrowse our free gallery of ID card designs, for use with AlphaCard ID Suite software.
Download Designs
How to Use .CTP Card TemplatesSee the full directions for downloading and using your free ID card templates.
How-to Guide
Sample Card DesignsOur sample card designs walk you through the many decisions to make when designing cards.
See Sample Cards
ID Card Design TipsThese design guidelines and helpful tips make it easy to design cards in AlphaCard ID Suite software.
Get Our Design Tips

AlphaCard Printers Technical Support

If you need help getting your new AlphaCard printer set up, our Technical Support website has all the how-to guides and expert tips to get you started.

PRO 100 SupportSee all the Technical Support articles and guides for your AlphaCard PRO 100 ID card printer.
PRO 100 Support
PRO 500 SupportSee all the Technical Support articles and guides for your AlphaCard PRO 500 ID card printer.
PRO 500 Support
PRO 700 SupportSee all the Technical Support articles and guides for your AlphaCard PRO 700 ID card printer.
PRO 700 Support
Pilot SupportSee all the Technical Support articles and guides for your AlphaCard Pilot ID card printer.
Pilot Support
Compass SupportSee all the Technical Support articles and guides for your AlphaCard Compass ID card printer.
Compass Support
Drivers & DownloadsDownload the most recent AlphaCard printer drivers, firmware, and tools.
Drivers & Downloads

AlphaCard Systems Technical Support

For technical support for your complete AlphaCard system, you’ll find a range of support articles for your software and supplies.

AlphaCard ID Suite SoftwareFor PC computers, AlphaCard ID Suite is our leading card design and database software.
ID Suite Support
AlphaCard ID BuilderFor Mac computers, AlphaCard ID Builder comes with a range of card design and database options.
ID Builder Support
Supplies SupportOur expert tips to handling your ID card printer ribbons, blank cards, and more.
Supplies Support
Printing GuidesThese expert printing guides help you print clear, high-quality ID cards from your AlphaCard printer.
Printing Guides

AlphaCard Printer Supplies

Shop for all the AlphaCard ID card printer supplies and accessories you need to print and display your new ID cards.

Printer RibbonsShop our wide range of AlphaCard printer ribbons, including full color and monochrome.
Shop All Ribbons
Cleaning KitsTo keep your AlphaCard printer in top shape, clean your printer every time you change the ribbon.
Shop All Cleaning Kits
Printer PartsFrom single to dual-sided upgrade kits and Custom AlphaGuard keys, find all your AlphaCard printer parts.
Shop All Parts
ID AccessoriesDisplay your new ID cards with our wide range of lanyards, badge reels, strap clips, and holders.
Shop All Accessories