Business as Usual
RACO’s rebrand to AlphaCard simply means you have more resources and support at your disposal. You’ll continue to receive your industry leading sales and support staff. Aside from a new email address for your dedicated Account Manager, it is business as usual.
Customer Service
We are, first and foremost, customer-focused and measure our success by how well we deliver quality solutions that meet each customer’s unique needs. We dedicate an Account Executive or Account Manager to every managed account. Complete customer satisfaction is our top priority.
AlphaCare Guarantee & Support
AlphaCard promises FREE support for the life of your printer, which extends to RACO customers. With AlphaCare you get setup assistance and training, lifetime email support, 30 days of phone support, and more.
Supplier Relationships
AlphaCard holds premier partner relationships with all the top brands for ID card printers, software, and supplies. This enables us to deliver a wide range of products at competitive prices for every ID program, small to large.
Technical Knowledge
We have deep technical knowledge and industry certifications to help you design and print high-quality ID cards. In addition to email and phone support, our technical support team has worked hard to document the most common questions online in the AlphaCard Technical Support & Resource center so our tech expertise is available anytime you need it.
Industry Experience
We started in 1998, and now have over 30,000 customers spanning all 50 states and 80 different countries. We have worked with businesses in a wide range of industries to create professional ID card programs for K-12 schools, colleges and universities, police and fire departments, government agencies, large corporations, non-profit organizations, and more.
Questions?
