We are always happy to hear from our customers. Who better than those we serve to tell us how we can support them in the coming year? Most businesses are still finding a new normal post-COVID. Since AlphaCard covers all things ID management and physical access control, we know that many factors contribute to an ID Badging program – and we set out to get a pulse on 2023 trends.
We were delighted when over 250 participants completed our State of ID Badging survey from industry verticals such as education, health care, manufacturing, and government. So, what did they have to say? Keep reading for a breakdown of the results and an easy-to-read infographic summarizing the findings.
Contributing Trends
While one-third of respondents expect the size of their ID badging program to increase in 2023, less than 5% anticipate a slight decrease.
The main trends driving the expected increase, each mentioned by over 10% of participants, are:
- Desire for increased card security features
- Acceleration in hiring
- New hardware or company policy changes
Less impactful trends contributing to growth projections:
- Hybrid and remote work schedules
- Shifts to mobile credentials
Organizations that don’t plan to grow their ID badging program in 2023 cited supply chain delays as the top factor in their decision. Inflation and economic decisions also played a role.
Time of Ordering
Survey findings showed that nearly 70% of organizations wait to reorder the essentials needed to keep printing ID cards – like PVC or proximity cards, blank plastic cards, and ID card printer ribbons – until they are about to run out of supplies. Supplies also included badging accessories to hold and display ID cards, like badge holders and neck lanyards. Looking independently at the education sector, a little over 50% wait until supplies are out of stock before ordering, but this industry considers budget availability and annual planning to a larger degree than the overall group.
How Do You Pick Your Provider?
We asked participants to rank factors associated with choosing an ID badging supply provider. For all industries represented, price is most important in determining from whom to order ID badging supplies. Overall, this is followed by product selection and speed of delivery.
As one of the largest ID suppliers in the market, AlphaCard’s deep product selection is very competitive across the main contributing selection factors mentioned by the survey respondents. With warehouses across the country, we are well aligned to provide speedy fulfillment and delivery – a relief for us since the findings indicate that most customers order when they are about to run out of supplies, placing themselves in a situation to need their supplies as soon as possible!
Mobile Devices for Access Control
Combined, over 40% of respondents are interested in using mobile devices to access their building(s), or they are doing this already. For respondents working for government agencies, the percentage is 55%.
Today, more and more organizations demand modern solutions for access control including keyless WiFi door locks and mobile credential readers. Smart access control solutions offer employees the convenience they desire, at budget-friendly costs to organizations and building managers. Check out our SimpleAccess brand, a comprehensive offering of affordable solutions for building access control and keyless entry.
Infographic: State of ID Badging Survey Results
