Career Center
We are always looking for great talent to add to our team, and want to hear from you! AlphaCard has a strong history of growth since we started in 1998, and our employees enjoy a wide range of benefits and professional growth opportunities.
Full Time Order Processing Representative
Career Center
We are always looking for great talent to add to our team, and want to hear from you! AlphaCard has a strong history of growth since we started in 1998, and our employees enjoy a wide range of benefits and professional growth opportunities.
Order Processing Representative
AlphaCard Systems (www.alphacard.com) is seeking to hire a full-time associate to join our eCommerce & Amazon order processing team. This position will be scheduled for standard weekday office hours, with the option to work up to 6 hours remotely over the weekend.
THIS IS NOT A TELECOMMUTING POSITION AND IS STAFFED IN OUR OFFICE ONSITE IN TUALATIN, Oregon.
AlphaCard promotes a fun casual environment where we can all be at our best. Join our fantastic company!
Job Responsibilities
- Assist in the processing of all online orders
- Ensure all daily online priority and early cut-off orders are processed on time
- Ensure all online orders are assigned to the appropriate account in the system and transfer to assigned Account representative when applicable
- Input shipment tracking information into web order portal
- Identify and investigate potential fraudulent orders
- Resolve customer service or order issues
- Communicate with customers as needed for order follow up
- Process returns for web orders
- Other duties as assigned
Personal Qualifications
- Very detail-oriented
- Ability to accurately & efficiently process large volumes of order data
- Ability to quickly learn new systems & processes
- Organized, manages time well
- Flexible & adaptable to changing workloads in a fast-paced environment
- Problem solving skills
- Accounting or data entry experience preferred
Compensation & Benefits
- Competitive wage & annual bonus
- Vibrant company culture and fun work environment
To Apply:
Please email your cover letter and resume to jobs.hr@alphacard.com. Include the position title "Order Processing Representative - Full Time" in the subject line of your email.