Order Processing Representative

AlphaCard Systems (www.alphacard.com) is seeking to hire a full-time associate to join our eCommerce & Amazon order processing team. This position will be scheduled for standard weekday office hours, with the option to work up to 6 hours remotely over the weekend.

THIS IS NOT A TELECOMMUTING POSITION AND IS STAFFED IN OUR OFFICE ONSITE IN TUALATIN, Oregon.

AlphaCard promotes a fun casual environment where we can all be at our best. Join our fantastic company!

Job Responsibilities

• Assist in the processing of all online orders
• Ensure all daily online priority and early cut-off orders are processed on time
• Ensure all online orders are assigned to the appropriate account in the system and transfer to assigned Account representative when applicable
• Input shipment tracking information into web order portal
• Identify and investigate potential fraudulent orders
• Resolve customer service or order issues
• Communicate with customers as needed for order follow up
• Process returns for web orders
• Other duties as assigned

Personal Qualifications

• Very detail-oriented
• Ability to accurately & efficiently process large volumes of order data
• Ability to quickly learn new systems & processes
• Organized, manages time well
• Flexible & adaptable to changing workloads in a fast-paced environment
• Problem solving skills
• Accounting or data entry experience preferred

Compensation & Benefits

• Competitive wage & annual bonus
• Vibrant company culture and fun work environment

To Apply:

Please email your cover letter and resume to jobs.hr@alphacard.com. Include the position title "Order Processing Representative - Full Time" in the subject line of your email.