Customer Testimonials

"Professional quality ID card printing. No complaints."

"Always quick delivery of supplies and helpful customer service when I call for assistance."

"Very quick turnaround. I ordered a new card printer and received it 3 days later. I have ordered several printers from other companies and often wait for up to a month for delivery."

"I enjoy the friendly service that I have always received. Great customer service!"

"Very helpful. Had answers to my questions. Quick to solve any problems we experienced."

"Loved the fact that a rep credited me on my online order as if I called or emailed. Thank you for that courtesy."

"I only ordered one item, but I wanted a bag of 100. So I called and they fixed my order with no problems or hassles. I got what I wanted, not what I originally ordered. Thank you!"

"The best part was how easy it was to design and customize our Agency ID."

"The product knowledge and extreme politeness of your techs is outstanding. They are the epitome of what service is all about."

"All of the orders I have place with Alpha Card Systems have been great. Everyone that I have spoke to have been very helpful and nice. Thank you for the great service that you provide."

"AlphaCard offered us the best customer service experience that I have received in a long time. The prompt and efficient service has made them a touch above the rest. Thank you to AlphaCard, our preferred vendor."

"I liked the staff. They knew what they were talking about."

"I was overwhelmed with the customer service! I had ordered two items and they weren't compatible with the same machine...He fixed my error and shipped me exactly what I needed! Thank you so much!"

"Very friendly, helpful service!"

"Navigation was very simple and product pictures are great!"

"I liked the fact that when I ordered something wrong, customer service provided me with some options and this made me able to purchase what I was really looking for."

"I liked the quick response of customer service to my problem. Alpha Card Systems is great."

"Response and service is excellent!"

"The tech and sales people are very responsive."

"Quick response, good answers, reliable, resposive to questions, pleasant to work with."

"Easy to find and speedy delivery."

"The system was easy to install, set-up, and use. We started producing ID cards within 2 hours of setting up the system. This system is so easy to use. I recommend AlphaCard to anyone just starting out and needing a quick simple system."

"I like how efficient and friendly everyone was."

"Website is very informative and easy to use. Badge system very easy to setup and use."

"The system is very user friendly. I was able to set up, install and get running with AlphaCard in a matter of minutes. This system is versatile in that I am able to design and print cards as I go without a lot of down time."

"Great badge printing and database system. Competitive pricing. Very friendly and knowledgeable staff. I have recommended AlphaCard to others."

"I appreciated the help that I was given on the phone by the sales manager. I told her what my needs were and she let me know the best system for our school. She told me an entry level ID printer would fit our needs and did not try to sell me a more expensive unit."

"Great customer service and ease of use of the website makes our experience very positive. Keep up the good work!"

"Free shipping was nice. The system has worked well since we put it in service."

"Knowledgeable staff. Easy-to-use web interface. Exceeded shipping expectations. Does it get any better?"

"This system was very easy to figure out and use. We are very happy with it."

"Easy ordering and professional staff."

"Ordering over the phone was easy and the products arrived in a timely manner."

"Sales personnel are very knowledgeable and helpful. Response time was unbeatable."

"I was very pleased with the prompt and professional service I received. Elaine made the purchase of our employee ID badge equipment easy. Thank You!"

"We liked the excellent customer service and the rate at which the consignment was dispatched and the fact that it arrived in Zambia on time. We were able to supply the printer to our client in the specified delivery period."

"Great customer service!"

"I love the customer service."

"Tech Support was great and it was very easy to order supplies."

"Very easy to find what I was looking for and to place orders."

"I love the wonderful customer service I get when I call AlphaCard."

"Very smooth and easy transaction. Our system arrived in days and we were able to start using it immediately. The system is very easy to set up and use and we're very pleased with it. Thank you!"

"I appreciated the personal follow-up by the AlphaCard Customer Service representative."

"I liked the attention given to me as an international customer and appreciate the dedication towards ensuring the sale."

"Our sales representative was extremely accommodating and handled the entire purchasing process in a very professional manner."

"The quick responses to emails and phone calls is a very important plus for any company. Too many companies drop interest in a customer the moment the sale is finalized. Elaine's willingness to help me meet our required price point made a big difference. So far, I have called Customer Service only once but the response was fast and accurate. Although I have just started using the ID badge system, I expect my relationship with AlphaCard will continue to be very positive and rewarding."

"Whenever I call, Chris seems to go above and beyond to help me. Your system is great and so are the people that work for you."

"Customer Service is always very pleasant, professional and helpful. I have never experienced a problem in placing and receiving an order."

"My experience with the sales staff was excellent. They were very attentive to my ordering needs, and in a crisis situation they assisted me with quality service. Hats off to Elaine and the customer service team! Excellent Customer Care."

"The experience was very quick and easy. The representative was very nice and helpful during our decision making process. Elaine was very knowledgeable about the product and adapted it to meet our needs now and in the future.”

"David has been very responsive to our needs. Supplies were shipped quickly.”

"Great customer service as well as speed of service and delivery!”

“There was a computer error that caused my items not to be shipped 2nd Day Air. However, when I called and spoke to Peter about it he was extremely helpful and did everything he could to help me out. It made me feel good about doing my business with a company who actually cares. I will certainly order from you again.”

“The process was very easy. The staff was very helpful!”

“The experience with AlphaCard was great, with quick, responsive, friendly and patient customer service. The products were extremely easy to use and set-up was a breeze.”

“The staff at Alpha Card Systems was instrumental in providing our campus with information about additional items we could use with our current ID machine. In addition, we recently had to send our machine in for warranty service and our machine was returned in the time period stated for service. Once starting the machine back up, I was very satisfied with its almost-like-new operation.”

“Our cards were beautiful and the students loved them! Thanks for making a quality product we can afford!”

“They always go the extra mile.”

“I liked that there was easy access to a live person. Also, that the product was shipped, and received within one week of our order.”

“New Tech is a small school and we try very hard to save every penny we can. You have a customer for life and I will let other schools know about your company and the help you provided.”

“Easy, quick, and reliable. I am given courtesy from your sales people and fair pricing for an excellent product.”

“AlphaCard is an ideal service provider. They know who I am when I call and always have the product I need in stock. Each order takes about 2 minutes to complete. That's the way I like to do business!”

“Our representative was quick to reply, and was able to get us any/all information we requested.”

“Very helpful under a short timeline situation. We will use you in the future.”

“I liked that the delivery was quick and the order was complete.”

“David has helped us with the last two or three orders and has been extremely helpful and knowledgeable about the products.”

“Always excellent customer service when I call in to order supplies. They also arrive quickly!”

“The customer service is always great!”

“Costs are very competitive and customer service was very good.”

“Tech support is absolutely excellent. For that matter, so is customer service. Orders come in very promptly.”

“Was very quick and easy to set up and use. The badges are so professional looking. they turned out great.”

“You have been very helpful and quick to respond. I appreciate the excellent customer service and your competitive pricing!”

“The Sales Representative and Technical Support Team were very informative and easy to talk with. Our new badge maker is wonderful!”

“I only order from you every so often so I don't really have a say in my experience. When I do order it’s nice to know I don't have to remember the number. AlphaCard keeps track of your orders. So THANK YOU AlphaCard.”

“The responsiveness is great. I always get what I want very quickly and totally hassle-free.”

“Flexibility in pricing, with quick and accurate response to questions.”

“Customer Service is very important to me and Alpha Card Systems has had great after-the-sale Customer Service.”

“You are able to speak to someone directly instead of an automated system. Elaine made it easy!”

“I liked the kind and caring attitude displayed by the individuals that I dealt with when I ordered my merchandise.”

“Elaine is the Best! She made it so simple to design and order our new cards.”

“Superb Customer Service!”

“AlphaCard has always given me good and courteous service. I highly recommend them.”

“The competitive pricing was very good. Knowledgeable sales staff met the needs of a client special request.”

“When I called, the representatives were very nice and helpful. I asked about different products and they told me straight up I did not need the laminate covering the cards (final process puts a coat on the card); they didn't just try to sell something to be selling it. They were ranked 10 with that being the highest rank.”

“Very good service and I appreciate your response in filling orders.”

"I appreciate the professionalism of Elaine and your Technical Staff for all assistance in good and bad times.”

“Easy to assemble, easy to use, professional-looking results!”

“I'm not very computer savvy. I was able to call, tell someone what I wanted, they created it, and it was done. Nothing easier than that!”

“Thank you for your willingness to work with us. It's very reassuring to know that there are sales people who care about the customer.”

“AlphaCard's website was full of useful information for card printing noobs like me. Elaine was great to work with. She was a helpful resource for some difficult questions from our clients and was very patient with us.”

“Very cooperative and helpful personnel with a useful range of equipment, supplies, and services.”

“Alejandro is very attentive to my orders. If he is unavailable, there is always another sales person who is able to assist me in a very timely fashion. I had to rush-order several items revently for our card printers and they were delivered very promptly. I have absolutely no complaints.”

“When a sales person receives a call they pay attention to the details and sometimes go the extra mile to do an extra task that was forgotten in the initial call.”

“I had to get 1,000 clamshell proximity cards ordered, programmed and delivered in three days. You guys did it. That's what I call service! Thank you!”

“We ordered a new system for our Township and it is great to know that there is tech support just a phone call away. I have also called our salesperson David with questions and he was very helpful.”

“Low costs and fast returns with quick action. Thank you.”

“Our sales representative Chris was wonderful on all of our orders. We had an urgent need and he was able to get us taken care of ASAP.”

“In the beginning AlphaCard got me up and running and walked me through every little step that I needed. They were patient, very kind, and very responsive. The service was impeccable.”