How to Purge Visitor Data in Entry

While using AlphaCard Visitor Pass, it is possible that for security, privacy, or other reasons, that you will need to completely remove a visitor from your database.

Due to the interconnected nature of the internal AlphaCard Visitor Pass database, it is sometimes not possible to simply delete the customer record. Thus AlphaCard Visitor Pass includes a simple way to completely purge all data associated with a specific visitor.

How to Purge Visitor Data

Before you continue, make absolutely sure that you want to purge this record. The purge is non-reversible, and removes the visitor from all events, past and present, and from any and all reports. Any and all data lost cannot be recovered by AlphaCard.

1. To Purge a record, click on the record you want to delete.
2. Then select the data tab.
3. Select the Purge Data option.
4. AlphaCard Visitor Pass will make absolutely sure that you want to proceed. Click Yes.
5. Once the data has been purged, all records connected to the visitor will also be removed.

If you continue to experience problems, or have questions about your AlphaCard Visitor Pass software, please contact AlphaCard technical support.