How to Resolve a No Film Detected Error on an Enduro
If you have a No Film Detected error with your Magicard Enduro printer, there are several steps you can take to resolve the issue.
No Ribbon Installed with a Enduro
- Update your printer’s drivers and firmware to the newest versions.
- Clean your printer. Regularly cleaning the printer will keep out dust and debris, which can damage the print head. Watch the Enduro cleaning video.
- Ensure the ribbon is set correctly in the printer. See how to load a ribbon.
- If you have a different ribbon, or try switching them out for the new ones.
If you continue to experience problems, please contact AlphaCard technical support.