How to Load a Ribbon in a Smart-50

It is important to load your printer ribbons correctly into your IDP Smart-50 printer – not doing so can result in printer errors, ribbon tearing, and impact print quality.

How to Load a Ribbon

1. Install your new ribbon into the ribbon cartridge.
2. Insert the supply side of the ribbon to #1 hole and press the opposite (#2). Insert the take-up side of the ribbon using the same method to #3 and #4. After inserting, tighten the ribbon – if the ribbon is not tightened, a rolling up error may occur.
3. Install the disposable cleaning roller to the ribbon cartridge.
4. Peel the protective wrapper from the cleaning roller. After removing the protective wrapper, the cleaning roller should e kept clean from fingerprints, dust, and foreign objects while you load the ribbon.

If you continue to experience problems, please contact AlphaCard technical support.