AlphaCard Technical Support

How to Calibrate a Ribbon Sensor on a DTC400e

How to Calibrate a Ribbon Sensor on a DTC400e

How to Calibrate a Ribbon Sensor on a DTC400e

If your DTC400e ID card printer is not properly recognizing your ribbon, either by not recognizing the type of ribbon or acknowledging that a ribbon has been replaced, you will need to calibrate the ribbon sensors on your DTC400e printer.

Please Note: The Fargo DTC400e has been discontinued by the manufacturer. If you need a new printer, the AlphaCard System Selector can help you find the best printer for your needs.

How to Calibrate Ribbon Sensor

  1. Go to your devices and printers folder.
  2. Right click on the DTC400e.
  3. Choose printing preferences.
  4. Click on the Calibrate tab. Click Sensors.dt400e_sensors
  5. Read the instructions and then click Send.dtc400e_calibration

The printer should beep twice if the calibration was successful

If you have continue to experience problems, please contact AlphaCard technical support.

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